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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julia Kunze

June 19, 2024

5  out of  5 rating by Julia Kunze
"I had a tree fall on my house and luckily I had Connie Wilkes as my State Farm agent! She recommended someone to come out and assess the damage, and working with him and his team was easy and the repairs were great. She clearly communicated everything to me and made sure I understood my deductible and beyond that she made sure I had everything I needed to settle all of the payments I had for tree removal and house repair. The whole ordeal could have been incredibly stressful but it was not stressful at all thanks to Connie and her team."
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Marcus Jackson

June 18, 2024

5  out of  5 rating by Marcus Jackson
"Fantastic service! Friendly reliable and Barbara especially is the best at ensuring you are informed and aware of possible savings."
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Glenn Dinofer

June 13, 2024

5  out of  5 rating by Glenn Dinofer
"I have been with State Farm for 25 years in Florida, Georgia and now Alabama Connie and her team have gone way above and beyond any other agency I’ve ever been with to help solve problems. We were caught up in a terrible hail storm. Our roof is completely damaged. STATE FARM has been dragging their feet over and over and this is not the first incident we have had with them. Years ago, we had to drop Allstate because of their refusing to handle a claim properly. It seems in general that insurance companies like taking money and giving money back. While I have many disappointments about State Farm, I have NONE about this organization so given the fact that probably all insurance companies are the same, I would strongly suggest having this team represent you in the world of Insurance and claims! THERES NONE BETTER Because of Connie and her team, I’m staying with State Farm"
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Chris Wallace

June 7, 2024

5  out of  5 rating by Chris Wallace
"When you walk out of this office you don't just feel feel LOVED. Who'dv thought from an insurance company. Compassion and excellence can operate together!"
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Jonathan Fields

May 9, 2024

5  out of  5 rating by Jonathan Fields
"Ms.Jackson gave excellent service and encouraged me to take the defensive driving course which helped me on my insurance rates. Overall the entire staff at Connie Wilkes office has been excellent is one of the reason I've been a loyal State Farm customer for many years"
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March 26, 2024

5  out of  5 rating by E D
"State Farm is always so helpful anytime I call or speak with them. Barbara was most helpful today."
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JoAnn Gooch

March 19, 2024

5  out of  5 rating by JoAnn Gooch
"I left State Farm last Summer and picked up USAA. USAA is headquarters in San Antonio Texas and do not have a local office. I experienced some online challenges and could not make a payment. I was told that only security could help.Needless to say I was p-off!! I called State Farm they reinstated me with minimal effort on my part.I am happy to have good help and they are local. O' what a relief it was. Thanks Again to Sunny and thir team JoAnn"
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tammy carol

February 27, 2024

5  out of  5 rating by tammy carol
"They deserve 5 stars for helping me get insurance on my vehicle. Let's just say I got myself in pickle per say, I call up State Farm and they got me insurance just like that. Everyone that works at State Farm., Keep up the awesome work.! ! !."
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Jo Cook

February 4, 2024

5  out of  5 rating by Jo Cook
"Awesome very professional and listened everything was taken car of . Thank you and your professional and concerned staff."
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Cynthia Cullen

January 21, 2024

4  out of  5 rating by Cynthia Cullen
"Works well with her customers always staying on informing us of changes or when we're late."
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Michael Day

December 20, 2023

5  out of  5 rating by Michael Day
"Every employee in this office is friendly and knowledgeable. Highly recommended!"
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KaSandra Crowell

November 21, 2023

5  out of  5 rating by KaSandra Crowell
"They are the absolute best! They make sure everything is taking care and even call me to make sure I feel special !"
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Marcia Biggers

October 5, 2023

5  out of  5 rating by Marcia Biggers
"I have been with State Farm over 35 years and I have never met the most patient, kind, understanding, and helpful agents as with the Connie Wilkes Agency! Connie, Barbara, and Penny took their time listening to me and when Barbara went way above how I had ever been treated or helped, by solving the problem, all was involved! I could not believe it. I THANK GOD HE SENT ME THERE! I hope others looking for insurance go there and find out what I KNOW!"
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Stephen Galloway

October 2, 2023

5  out of  5 rating by Stephen Galloway
"I am new to the State Farm family and during a very difficult period Ms. Barbara Jackson has been a guardian angel and a beacon of knowledge. She is professional,knowledgable and empathetic. She listens to my concerns and addressed them in a timely manner. She made me feel like a valued client. Based on my experience I would recommend others to this company."
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Carolyn Hunter

August 22, 2023

5  out of  5 rating by Carolyn Hunter
"Connie Wilkes has been our Insurance Agent for over 25 years and she has been more than a great neighbor! She's a trusted agent who listens to our needs and takes care of our issues in a timely manner. We appreciate her "FIRST CLASS" service and would highly recommend her to anyone seeking insurance. Darryl and Carolyn Hunter"
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Darryl Hunter

August 14, 2023

5  out of  5 rating by Darryl Hunter
"Sunny Molton is the Account Manager at Connie Wilkes Insurance and she's absolutely awesome. She resolved my issue very professionally. She showed understanding, empathy, and compassion for my concerns and went above & beyond to assist me. Thank you Sunny for all you do."
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Pamela Ortiz

July 5, 2023

5  out of  5 rating by Pamela Ortiz
"Connie is the BEST!!! I've been with her for my insurance needs last 35yrs. And her staff is also sweet"
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Audrey Elmore

May 19, 2023

5  out of  5 rating by Audrey Elmore
"Mrs. Barbara is an addition to an already outstanding office; and she fits right in. She is patient, sweet, professional, and takes her job serious. Mrs. Connie did her homework when she hired Mrs. Barbara. Thanks! I am extremely pleased with her work, and I trust her wholeheartedly. Mrs. Barbara is relentless - that is one of the many things I like about her; she will not give up; a definite assist to Mrs. Connie's office. Thanks very much for being a true professional and person."
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Tiffany Slater

January 16, 2023

5  out of  5 rating by Tiffany Slater
"Literally the best insurance agent in the state of Georgia !"
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Christina Shively

January 13, 2023

5  out of  5 rating by Christina Shively
"I have had nothing but positive experiences working with Connie Wilkes and her team. Pene is an absolute joy! She has provided wonderful guidance and efficiently answers all of my questions, big or small."
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Aaliyah West

January 5, 2023

5  out of  5 rating by Aaliyah West
"I had an amazing experience with the company customer service is everything nice !!"
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Chris Tejeda

February 13, 2022

5  out of  5 rating by Chris Tejeda
"Friendly knowledgeable staff."
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Roberto Santry

December 15, 2021

5  out of  5 rating by Roberto Santry
"This is a premier establishment with a premier staff and a terrific owner. I will reccomend her in the future to all people interested in insurance."
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JV Kennedy

October 27, 2021

5  out of  5 rating by JV Kennedy
"Great people"
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Jax Rumph

October 18, 2021

5  out of  5 rating by Jax Rumph
"Mrs. Penny is AMAZING! I HIGHLY recommend using Connie Wilkes agency! Hands down. They have always went over and beyond to meet my needs but also explain EVERY SINGLE DETAIL!"