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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Tucker

March 7, 2025

5  out of  5
rating by Scott Tucker
"Always reliable, trustworthy and available to serve!"
We responded:
"Scott -thank you so much for this 5 star review !! We appreciate your business and your kind words ! "
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Marcus Jackson

June 18, 2024

5  out of  5
rating by Marcus Jackson
"Fantastic service! Friendly reliable and Barbara especially is the best at ensuring you are informed and aware of possible savings."
We responded:
"thank you Marcus! Barbara is such a blessing to our office and we appreciate you for taking the time to leave us a 5 star review!!!"
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Glenn Dinofer

June 13, 2024

5  out of  5
rating by Glenn Dinofer
"I have been with State Farm for 25 years in Florida, Georgia and now Alabama Connie and her team have gone way above and beyond any other agency I’ve ever been with to help solve problems. We were caught up in a terrible hail storm. Our roof is completely damaged. STATE FARM has been dragging their feet over and over and this is not the first incident we have had with them. Years ago, we had to drop Allstate because of their refusing to handle a claim properly. It seems in general that insurance companies like taking money and giving money back. While I have many disappointments about State Farm, I have NONE about this organization so given the fact that probably all insurance companies are the same, I would strongly suggest having this team represent you in the world of Insurance and claims! THERES NONE BETTER Because of Connie and her team, I’m staying with State Farm"
We responded:
"Glenn - thank you for your 5 STAR review! We know dealing with a loss - especially one that involves your home is stressful and feels overwhelming. Our field claim reps work incredibly long hours trying to get to everyone .. and I am sorry that your claim took longer than expected. We value your business and are here to help anyway we can!"
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E D

March 26, 2024

5  out of  5
rating by E D
"State Farm is always so helpful anytime I call or speak with them. Barbara was most helpful today."
We responded:
"Thank you for your 5 star review ED! We appreciate it so much! Barbara is a special lady and always strives to do her best for our insureds! I will share your comments with her! "
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tammy carol

February 27, 2024

5  out of  5
rating by tammy carol
"They deserve 5 stars for helping me get insurance on my vehicle. Let's just say I got myself in pickle per say, I call up State Farm and they got me insurance just like that. Everyone that works at State Farm., Keep up the awesome work.! ! !."
We responded:
"Tammy thank you so much for your 5 star review !! we appreciate you so very much! "
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Cynthia Cullen

January 21, 2024

4  out of  5
rating by Cynthia Cullen
"Works well with her customers always staying on informing us of changes or when we're late."
We responded:
"Thank you for the 4 star review Cynthia! We truly appreciate your business! "
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KaSandra Crowell

November 21, 2023

5  out of  5
rating by KaSandra Crowell
"They are the absolute best! They make sure everything is taking care and even call me to make sure I feel special !"
We responded:
"KaSandra.. thank you so much for your kind words .. everyone at our agency truly cares about our insureds .. we feel like y'all are family!!! "
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Stephen Galloway

October 2, 2023

5  out of  5
rating by Stephen Galloway
"I am new to the State Farm family and during a very difficult period Ms. Barbara Jackson has been a guardian angel and a beacon of knowledge. She is professional,knowledgable and empathetic. She listens to my concerns and addressed them in a timely manner. She made me feel like a valued client. Based on my experience I would recommend others to this company."
We responded:
"Thank you so very much for your 5 star review ! Barbara is such a blessing to our agency and she truly cares for our policyholders! I will be sure to pass along your wonderful comments to her. We appreciate you and your business!!"
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Darryl Hunter

August 14, 2023

5  out of  5
rating by Darryl Hunter
"Sunny Molton is the Account Manager at Connie Wilkes Insurance and she's absolutely awesome. She resolved my issue very professionally. She showed understanding, empathy, and compassion for my concerns and went above & beyond to assist me. Thank you Sunny for all you do."
We responded:
"Darryl - thank you so much for your 5 star review! Sunny is an amazing person and has been such a blessing to our office ! I will be sure to share your review with her !"
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Audrey Elmore

May 19, 2023

5  out of  5
rating by Audrey Elmore
"Mrs. Barbara is an addition to an already outstanding office; and she fits right in. She is patient, sweet, professional, and takes her job serious. Mrs. Connie did her homework when she hired Mrs. Barbara. Thanks! I am extremely pleased with her work, and I trust her wholeheartedly. Mrs. Barbara is relentless - that is one of the many things I like about her; she will not give up; a definite assist to Mrs. Connie's office. Thanks very much for being a true professional and person."
We responded:
"Audrey ... Thank you so much for your kind words!!! Barbara is such a blessing to our office and I am so happy to hear that you recognize how amazing she is!!! Thank you again !"
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Christina Shively

January 13, 2023

5  out of  5
rating by Christina Shively
"I have had nothing but positive experiences working with Connie Wilkes and her team. Pene is an absolute joy! She has provided wonderful guidance and efficiently answers all of my questions, big or small."
We responded:
"Christina - thank you for your thoughtful review ! Pene is an amazing person and we are so lucky to have her in our office !"
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Chris Tejeda

February 13, 2022

5  out of  5
rating by Chris Tejeda
"Friendly knowledgeable staff."
We responded:
"Chris - thank you so much for your 5 star review! It means the world to our agency!"